Atsakomybės:
- Dealing with support requests and queries received from customers by phone that arise prior to and after system placement for IVD (In vitro diagnostics);
- Supporting laboratory IT systems and test equipment;
- Helping laboratory personnel on daily issues;
- Proper documentation in the CRM (Customer Relationship Management).
Iš jūsų tikimės:
- Graduate or Student of engineering or IT;
- Perfect native Lithuanian language;
- Good English communication skills - necessary for abroad trainings/ documentation/ team cooperation;
- Focused on providing an excellent service to customers, demonstrating strong listening and communication skills by phone when engaging with people.
Mes siūlome:
- Contract for 6 months with possible prolongation;
- Great opportunity to gain working experience and/or combine hours while studying (flexible working hours);
- Office in Vilnius/Kaunas or remote work option;
- Opportunity to pursue your interests across functions and geographies.